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Holiday Inn Hotel & Suites Des Moines-Northwest

4800 Merle Hay Road
Des Moines, IA 50322
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Welcome to the Holiday Inn Hotel & Suites Des Moines-Northwest

The Holiday Inn Hotel & Suites Des Moines - Northwest is located in the heart of Iowa, just 1/2 block from the intersection of Interstates 80/35 and Merle Hay Road in the Des Moines suburbs of Johnston and Urbandale. Within minutes of corporate locations such as John Deere Credit, Pioneer Hi-Bred, Iowa Public Television and Camp Dodge . Enjoy our indoor pool, hot tub and recreation area open 24 hours a day! Nearly 200 guestrooms and suites feature quilt-top mattresses, triple sheets and pillow menu. Executive-class suites are offered in several styles, from Junior Kings to the stunning Presidential Whirlpool with Rosewood conference table, bar and entertainment center. Hotel offers over 12,000 square feet of conference space, including 18 breakout meeting rooms. Meet in the elegant Iowa Boardroom or the Heartland Ballroom, which can accommodate up to 600 guests. From technical assistance and creative menu planning, to just a bit of reassurance, our meeting professionals can assist with the planning of your next best event! Enjoy complimentary high-speed wireless Internet service anywhere in the hotel or restaurant. Local guests enjoy the extensive menu and friendly Irish hospitality of our Bennigan's restaurant . ...read more
Top Amenities (see all)
  • Analog Dial-up
  • Indoor Pool
  • Cable / Satellite TV
  • Hairdryer
  • Room Service
Holiday Inn Hotel & Suites Des Moines-Northwest Hotel Amenities
  • Accessible facilities
  • Americans with Disabilities ACT ADA Compliant
  • Analog Dial-up
  • ATM/Cash Machine
  • Bathtub
  • Cable / Satellite TV
  • Cocktail Lounge
  • Coffee Maker
  • Color TV
  • Connecting Rooms
  • Cordless Phone
  • Crib
  • Daily Housekeeping
  • DVD Player
  • Email Service
  • FAX
  • Free Local Telephone Calls
  • Hairdryer
  • Ice Machine
  • In Room Movies - Pay Per View
  • Individually Controlled Air Conditioning
  • Indoor Pool
  • Iron / Ironing Board
  • Kitchenette
  • Microwave Oven
  • Newsstand
  • Overhead Projector
  • Phone with Voice Mail
  • Porter/Bellman
  • Private Bathroom
  • Refrigerator (full)
  • Rollaway Bed/Cot
  • Room Service
  • Safety Deposit Box available at Front Desk
  • Sofa-bed
  • Speaker Phone
  • Two-Line Phone
  • White Board
  • Wireless Data Connection
  • Work Desk w/ Lamp
  • WorldNews - Global Newspaper Service
Priceline Guest Score Card
# 1 of 6 hotels in Urbandale
Overall Quality
user rating 7.0
7.2
Hotel Cleanliness
 user rating 7.0
7.3
Hotel Staff
user rating 7.5
7.9
Location of Hotel
user rating 8.0
8.3
Hotel Dining
user rating 7.5
7.9

Hotel Guest Reviews of the Holiday Inn Hotel & Suites Des Moines-Northwest

Traveling as Couple
Nancy from Jefferson, IA
January 19, 2010
Traveling as Couple
10.0
Bed and pillows very comfortable.
Bathroom door frame needed fixed.
Family with Young Children
Kristin from Waterloo, IA
January 13, 2010
Family with Young Children
5.0
The room service staff was very friendly.
There was a freezing draft all over, our room and the pool.

Not nearly as nice as other Holiday Inns that we have stayed at. I like the chain in general, but would not stay at this location again if given a choice. It was unattractive, cold, and didn't look terribly clean. Plus the unprotected fireplace in the lobby is a major safety hazard. ...read more

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Jen from Shullsburg, WI
January 10, 2010
8.0
Easy to check in and check out.
I can't think of anything I didn't like.
Family with Teens
Angela from Naperville, IL
January 6, 2010
Family with Teens
7.0
Easy access from interstate.
No continental breakfast.
Traveling as Couple
Don from Lincoln, NE
January 6, 2010
Traveling as Couple
8.0

Hotel is a large older hotel. It's age is showing. Got a great deal through Priceline.

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Hotel Guest from Iowa City, IA
October 25, 2009
8.0
Closeness to conference center.
Had to pay for internet access.
Solo Traveler
Julia from Rockford, IL
October 15, 2009
Solo Traveler
9.0
Very clean, staff was
friendly.
There was a wedding party on our floor and they were noisy.

The hotel was conveniently located, and very clean. Staff was friendly and helpful.

Family with Teens
Nancy from Parkville, MO
May 12, 2009
Family with Teens
10.0
The manager was so helpful and friendly. Excellent person to deal with.
Nothing.

We left something in the room, the manager found it for us, and saved it until our return trip. Very helpful indeed. Bed and bedding were excellent, always welcome when traveling.

Family with Young Children
Tina from West Fargo, ND
March 25, 2009
Family with Young Children
9.0
The pool area was nice, large and open 24 hours.
The rooms seemed a bit old.
Business Traveler
Alan from Adrian, MO
February 2, 2009
Business Traveler
6.0
Location.
The heater, the toilet was hard to set on due the vanity position.

Nice Hotel and great location. Unfortunate the design of the bathroom was bad. To raise or lower the toilet seat you had to push back on the toilet paper. A full roll would not allow you to do either. The toilet tank was actually under the vanity and the vanity had to be noshed to allow for the tank lid. The heater was either on or off I could not find a happy medium with the little hot cold dial. ...read more

Reviews of Holiday Inn Hotel & Suites Des Moines-Northwest
(1 - 10 of 44 reviews)

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